Privacy policy

This translation from the german „Datenschutzerklärung“ is intended to facilitate the understanding of our privacy statement. However, the german original is the legally valid version.

1. Subject of this Privacy Policy

We appreciate your interest in our website and our offers on our websites.

The protection of your personal data (hereinafter referred to as „data“) is a great and very important concern for us. In the following, we would like to inform you in detail about the data collected during your visit to our website and use of our offers and how these are processed or used by us in the following, as well as which accompanying protective measures we have also taken in technical and organizational terms.

2. Responsible authority / service provider

Responsible body within the meaning of the Federal Data Protection Act (BDSG) and at the same time service provider within the meaning of the Telemedia Act (TMG) is the GmbH
Neuenwegstr. 13
76703 Kraichtal
Phone: (+49 7251 3222111, Mo-Fr 9-17 Uhr)
E-Mail: info[Dieser Text in eckigen Klammern gehört nicht zur Emailadresse]
Vertretungsberechtigter Geschäftsführer: Dr. Ralf Plag

A detailed imprint can be found on our website.

If you have any questions or comments about this privacy statement or general privacy policy, please address it to the above mentioned e-mail address.

3. Legal basis for the processing of personal data

If we obtain the consent for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as legal basis for the processing of personal data.

In the processing of personal data necessary for the performance of a contract to which the person concerned is a party, Art. 6 para. 1 lit. b DSGVO serves as legal basis. This also applies to processing operations required to carry out pre-contractual actions.

Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c DSGVO serves as legal basis.

In the event that vital interests of the person concerned or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO serves as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the person concerned do not prevail over the first interest, Art. 6 para. 1 lit. f DSGVO serves as legal basis for processing.

4. Data deletion and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage is omitted. In addition, such storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

5. Collection and use of your data

The scope and nature of the collection and use of your data differs depending on whether you visit our website only for the retrieval of information or for services offered by us:

a) Informational use

For the purely informative use of our website, it is generally not necessary for you to provide personal data.

Rather, in this case, we only collect and use those of your data that your internet browser automatically transmits to us, such as:

  • Date and time of retrieval of one of our websites
  • your browser type
  • the browser settings
  • the operating system used
  • the page you visited last
  • the transferred amount of data and the access status (file transfer, file not found etc.)
  • the loading times of our website as well
  • your IP address.

We collect and use this data in an informative visit exclusively in non-personal form. This is done in order to enable the use of the websites you have retrieved for statistical purposes and to improve our internet presence. We store the IP address only for the duration of your visit, a personal evaluation does not take place.

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed.

In the case of storing the data in log files, this is the case after no more than seven days. An additional storage is possible. In this case, the IP addresses of the users are deleted or anonymized, so that an assignment of the calling client is no longer possible.

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

b) Use of offers

Insofar as you wish to make use of the services offered by us on our website, it is necessary for you to provide additional data.

If you only use the basic access, it is sufficient to enter a user name, a password and your e-mail address. The username does not have to be your real name. A pseudonymous use is thus possible.

If you wish to order a premium option, you will need to enter your real name, company (if any) and address, due to the need for billing. We use this data exclusively for the fulfillment of the contract and are therefore passed on to service providers who support us, whom we have of course carefully selected. These can be technical service providers or service providers who support us during shipping. These service providers are bound by our instructions and are regularly monitored by us. A transfer to a non-EU country is excluded.

The transfer of your data to other third parties is otherwise only if we are legally obliged to do so.

As part of the registration process and the booking of a paid option, the user’s consent to the processing of this data is obtained.

The legal basis for the processing of the data is the existence of a consent of the user in accordance with. Art. 6 para. 1 lit. a GDPR. Since the registration also serves the fulfillment of a contract of which the user is the contracting party, additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

As a user, you have the option of canceling the registration at any time. You can change the data stored about you at any time.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

This is the case for the data collected during the registration process if the registration on our website is canceled or modified.

For the data entered during the booking process to fulfill a contract, this is the case if the data is no longer required for the execution of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contracting party in order to comply with contractual or legal obligations.

Continuing obligations require the storage of personal data during the contract period. In addition, warranty periods and the storage of data for tax purposes must be observed. The retention periods that can be adhered to here can not be determined on a flat-rate basis, but must be determined on a case-by-case basis for the respective contracts and contractual parties. As a rule, a storage period of 10 years is assumed.

6. Contact form and e-mail contact

On our website is a contact form with reference to this privacy policy available, which can be used for electronic contact. If a user accepted this option, the data entered in the input mask will be transmitted to us and saved. These data are:

First name, name, e-mail address, entered message.

By submitting the form you give us your consent to the processing of this data.
Alternatively, you can contact us by e-mail. In this case, the personal data transmitted by e-mail will be stored by us.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

The legal basis for the processing of the data is the consent of the user in accordance with. Art. 6 para. 1 lit. a GDPR.

In addition, the legal basis for the processing of the data transmitted in the course of sending an e-mail is also Art. 6 (1) lit. f DSGVO. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.

The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue.

All personal data stored in the course of contacting will be deleted in this case. If you contact us with simultaneous registration, the name and e-mail address will be saved until the registration is terminated.

7. Newsletter

In order to be able to sign up for our e-mail newsletter, we require at least your e-mail address, to which the newsletter is to be sent, in addition to your data protection consent. Any further information is voluntary and will be used to address you personally and to personalize the content of the newsletter as well as to be able to clarify questions regarding the e-mail address.

For the newsletter dispatch we use the so-called double opt-in-procedure, ie. We will only send you the newsletter if you confirm your registration via a confirmation e-mail sent to you for this purpose using the link contained therein. We want to make sure that only you as the owner of the specified e-mail address can subscribe to the newsletter. Your confirmation of this must be made promptly after receipt of the confirmation e-mail, otherwise your newsletter subscription will be automatically deleted from our database.

You can unsubscribe from a newsletter subscribed to by us at any time. You can either send us an informal e-mail or use the link at the bottom of the newsletter to cancel.

In order to use your data for sending the newsletter, we need your consent, which we request separately as part of the registration for our newsletter.

If you want to read their content again, this is as follows:

„I want to be notified by e-mail about new features. I agree that my e-mail address and name may be used for this purpose. The details can be found in the privacy policy of the provider.“

The legal basis for the processing of the data after the user has registered for the newsletter is the consent of the user Art. 6 para. 1 lit. a GDPR.

In the event of changes or updates to the website, we are obliged in accordance with § 327f BGB and § 327r BGB to inform our users of the changes or updates. We may also send this information by e-mail.

The legal basis for the processing of your data for the purpose of transmitting this information by e-mail is Art. 6 para. 1 lit. b) as well as c) DSGVO.

You can also opt out of receiving this email. We will draw your attention to this fact at the end of each e-mail.

We use your data transmitted to us exclusively for sending the newsletter, which may contain information or offers.

We use rapidmail to send our newsletter. Your data will therefore be transmitted to rapidmail GmbH. In doing so, rapidmail GmbH is prohibited from using your data for purposes other than sending our newsletter. The rapidmail GmbH is not permitted to pass on or sell your data. rapidmail is a German, certified newsletter software provider, which was carefully selected according to the requirements of the DSGVO and the BDSG.
The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the email address used.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active. When registering during registration, the name and e-mail address will be stored until the registration is terminated.

8. Use of cookies

a) Which cookies do we use?

For our website we use the technology of cookies. Cookies are small text files that are sent from our web server to your browser as part of your visit to our website and are held by this on your device for later retrieval.

On our websites we use the following cookies:

PHPSESSID To identify your session on the server. It contains an alphanumeric string. This cookie will be saved until the end of your session.
cookieconsent The presence of this cookie indicates that you consent to the use of cookies on this site. The cookie is stored for one year.
preferences This cookie stores user’s settings, e.g. that a certain hint should not be displayed again. The cookie is stored for one year.
loginkey If you have checked the „Stay logged in“ check-box, this cookie will contain a unique, randomly generated identifier that will be used to recognize you on your next visit. The cookie is saved until you click on „log out“, but for a maximum of one year.

All cookies are first-party cookies: these are cookies that are controlled from our website.

The data of the users collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data will not be stored together with other personal data of the users.

When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this privacy policy.

The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f DSGVO.

b) Duration of storage, objection and disposal options

Cookies are stored on the computer of the user and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, not all features of the website can be fully exploited.

9. Data security

We use technical and organizational security measures to protect personal data arising or collected, in particular against accidental or intentional manipulation, loss, destruction or against the attack of unauthorized persons. Our security measures are continuously improved in line with technological developments.

Access to your customer account (if available) is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you stop communicating with us, especially if you share your computer with others.

Your personal data is also encrypted using SSL / TLS technology to prevent access by unauthorized third parties.

10. Your rights

If your personal data are processed, you are concerned within the meaning of the GDPR and you have the following rights to us as the person responsible:

  • according to Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of a The right to complain, the source of their data, if not collected from us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about their details;
  • in accordance with Art. 16 DSGVO, immediately demand the correction of incorrect or completed personal data stored with us;
  • in accordance with Art. 17 DSGVO, to request the deletion of your personal data stored by us, except where the processing is for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims is required;
  • in accordance with Art. 18 DSGVO to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their deletion and we no longer need the data, but you to assert, exercise or defense of legal claims or you have objected to processing in accordance with Art. 21 DSGVO;
  • pursuant to Art. 20 DSGVO, to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 7 para. 3 DSGVO your once granted consent to revoke against us at any time. As a result, we are not allowed to continue the data processing based on this consent for the future and
  • to complain to a supervisory authority according to Art.77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence.

If your personal data are processed based on legitimate interests in accordance with Art. 6 (1) sentence 1 lit. f DSGVO, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 DSGVO, provided there are reasons for this arising from your particular situation or if the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without specifying any particular situation.

For this you should contact us informally by e-mail to our e-mail address mentioned in the imprint.

The exercise of data protection rights and the issuance of data protection declarations shall not affect the validity of the contract. In all other respects § 327q BGB shall apply.

11. Updating and changing this privacy policy

This privacy statement is currently valid as of February 2022. As our site evolves and offers become available, or as a result of changes in government or regulatory requirements, it may be necessary to change this privacy policy. The current privacy policy can be accessed and printed on the website at any time.